Returns & Exchanges
At Strasburg Children, we want your little ones to cherish their heirloom garments, which is why we offer a 30-day return window for unworn items with original tags. We are dedicated to ensuring your complete satisfaction with every hand-smocked detail and delicate fabric.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Carefully fold the garments and place them in the original packaging, ensuring all hangtags and lace details are protected.
Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.
Receive Your Refund
Once our quality control team inspects the items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing